Bring WhatsApp into Your
Business System
WhatsApp
Inside Odoo.
Bring WhatsApp into your business environment and connect communication with your customers, employees, quotations, orders, invoices and everyday Odoo workflows.
All from one integrated business environment with Bapple Software Solutions.
Connected to Odoo
WhatsApp Inside Odoo
Stop switching between systems. Make WhatsApp part of the business processes your team already uses every day.
CRM
Connect customer conversations with leads, opportunities and follow-ups.
Sales
Communicate around quotations, orders, enquiries and customer relationships.
Accounting
Use WhatsApp as another channel for invoices, payment reminders and account communication.
HR
Connect employee communication with recruitment, attendance, rosters and HR processes.
Turn WhatsApp Into a Business Channel.
Many websites have a WhatsApp button. That is useful — but it is not the same as integrating WhatsApp into your business system.
With an integrated approach, WhatsApp can form part of the process surrounding a customer or employee.
- Connect conversations to business processes
- Reduce communication silos
- Improve follow-up visibility
- Keep teams working from Odoo
Communicate While You're Selling.
Sales teams already use WhatsApp throughout the customer journey. Connect that communication with your Odoo CRM and sales workflow.
- New enquiries
- Lead follow-ups
- Quotation communication
- Product questions
- Order communication
- Appointment communication
Lead → Opportunity → WhatsApp → Follow-Up → Sale
Create a more connected customer journey by making WhatsApp another communication channel within your sales process.
Send Quotations via WhatsApp.
Make it easier for customers to respond by bringing quotation communication into a channel they already use.
Invoice Due?
Start the Conversation.
WhatsApp can form part of your accounts receivable communication process, helping your team follow up with customers through another effective channel.
Invoices & Payment Follow-Ups.
- Invoice communication
- Payment reminders
- Outstanding-account follow-ups
- Customer account communication
- Payment-related enquiries
Let Odoo Trigger the Conversation.
The real power of WhatsApp integration appears when communication is connected to Odoo workflows and automation.
WhatsApp Isn't Just For Customers.
Connect employee communication with the Odoo HR processes that keep your organisation running.
Employee Communication
Notifications, HR follow-ups, documentation and general employee communication.
Recruitment
Application follow-ups, interview arrangements, reminders and recruitment updates.
Onboarding
Help keep new employees informed throughout the onboarding process.
Attendance
Follow up on missing attendance, clock-outs and attendance discrepancies.
Rosters
Communicate shifts, sites, posts and roster information to employees.
Shift Workers
Particularly useful for security, field, site-based and mobile teams.
From Roster to Resolution.
Connect Online Orders With Customers.
Customers often have questions before and after placing an online order. WhatsApp can support the customer journey alongside Odoo eCommerce.
- Product enquiries
- Product availability
- Orders and payments
- Order processing
- Delivery communication
- Customer service
Connect the Office, Employee & Customer.
For technicians and field teams, quick communication can make the difference between a disconnected service and a connected customer experience.
Appointments
Communicate upcoming appointments and visits.
Technicians
Keep customers informed about technician visits.
Customer Updates
Keep customers updated during the service process.
Completion
Continue communication after the service is completed.
One Customer. Multiple Channels.
Customers don't always communicate through one channel. Bring those interactions into a broader Odoo customer process.
Reduce Dependence on Personal Phones.
When business communication takes place exclusively on employees' personal WhatsApp accounts, organisations can lose visibility and continuity.
Separate Communication
Conversations exist outside the business system, making it harder to maintain visibility and continuity.
- Limited organisational visibility
- Communication can become fragmented
- Information may remain on personal devices
Integrated Communication
WhatsApp becomes part of the broader business environment and the processes your team already uses.
- Greater process continuity
- Connected business workflows
- Clearer communication processes
WhatsApp Integration With Bapple.
From configuration to custom workflows, Bapple can help connect WhatsApp with the Odoo processes your business needs.
Odoo WhatsApp Configuration
Configure WhatsApp functionality within your Odoo environment.
WhatsApp Business Setup
Assist with the technical configuration required to connect the appropriate business environment.
Message Templates
Configure templates around recurring business communication requirements.
CRM & Sales
Make WhatsApp part of your leads, opportunities, quotations and sales processes.
Accounting Follow-Ups
Incorporate WhatsApp into invoice and outstanding-payment workflows.
HR Communication
Connect recruitment, employee, attendance and roster processes.
eCommerce Integration
Connect online customer communication with Odoo eCommerce processes.
Automation
Create workflows that use WhatsApp communication as part of broader Odoo processes.
Custom Workflows
Develop Odoo workflows around your specific business communication requirements.
Communication Built Around Your Process.
Recurring business communication can be structured around templates designed for your specific workflows.
- Quotation follow-ups
- Payment reminders
- Appointment reminders
- Order notifications
- Customer service messages
- Recruitment communication
- Employee notifications
Communicate
Consistently.
Bapple can assist with configuring WhatsApp templates within your Odoo implementation.
WhatsApp as Part of Your ERP.
The biggest advantage isn't simply being able to send a WhatsApp message. It is connecting that message with the process behind it.
Using WhatsApp
A message is sent, but the communication exists separately from the wider business process.
Message → Conversation
Integrating WhatsApp
Communication becomes part of the customer, employee or operational workflow.
Process → Communication → Follow-Up → Result
Connect Your Business to WhatsApp.
Your customers and employees are already using WhatsApp. Bapple Software Solutions can help bring that communication into your Odoo environment and connect it with the processes that run your organisation.
From sales and CRM to payment follow-ups, eCommerce, HR, attendance and employee communication, WhatsApp can become an integrated part of your business system.
WhatsApp
Inside Odoo.
Bring WhatsApp into your business environment and connect communication with your customers, employees, quotations, orders, invoices and everyday Odoo workflows.
All from one integrated business environment with Bapple Software Solutions.
Connected to Odoo
WhatsApp Inside Odoo
Stop switching between systems. Make WhatsApp part of the business processes your team already uses every day.
CRM
Connect customer conversations with leads, opportunities and follow-ups.
Sales
Communicate around quotations, orders, enquiries and customer relationships.
Accounting
Use WhatsApp as another channel for invoices, payment reminders and account communication.
HR
Connect employee communication with recruitment, attendance, rosters and HR processes.
Turn WhatsApp Into a Business Channel.
Many websites have a WhatsApp button. That is useful — but it is not the same as integrating WhatsApp into your business system.
With an integrated approach, WhatsApp can form part of the process surrounding a customer or employee.
- Connect conversations to business processes
- Reduce communication silos
- Improve follow-up visibility
- Keep teams working from Odoo
Communicate While You're Selling.
Sales teams already use WhatsApp throughout the customer journey. Connect that communication with your Odoo CRM and sales workflow.
- New enquiries
- Lead follow-ups
- Quotation communication
- Product questions
- Order communication
- Appointment communication
Lead → Opportunity → WhatsApp → Follow-Up → Sale
Create a more connected customer journey by making WhatsApp another communication channel within your sales process.
Send Quotations via WhatsApp.
Make it easier for customers to respond by bringing quotation communication into a channel they already use.
Invoice Due?
Start the Conversation.
WhatsApp can form part of your accounts receivable communication process, helping your team follow up with customers through another effective channel.
Invoices & Payment Follow-Ups.
- Invoice communication
- Payment reminders
- Outstanding-account follow-ups
- Customer account communication
- Payment-related enquiries
Let Odoo Trigger the Conversation.
The real power of WhatsApp integration appears when communication is connected to Odoo workflows and automation.
WhatsApp Isn't Just For Customers.
Connect employee communication with the Odoo HR processes that keep your organisation running.
Employee Communication
Notifications, HR follow-ups, documentation and general employee communication.
Recruitment
Application follow-ups, interview arrangements, reminders and recruitment updates.
Onboarding
Help keep new employees informed throughout the onboarding process.
Attendance
Follow up on missing attendance, clock-outs and attendance discrepancies.
Rosters
Communicate shifts, sites, posts and roster information to employees.
Shift Workers
Particularly useful for security, field, site-based and mobile teams.
From Roster to Resolution.
Connect Online Orders With Customers.
Customers often have questions before and after placing an online order. WhatsApp can support the customer journey alongside Odoo eCommerce.
- Product enquiries
- Product availability
- Orders and payments
- Order processing
- Delivery communication
- Customer service
Connect the Office, Employee & Customer.
For technicians and field teams, quick communication can make the difference between a disconnected service and a connected customer experience.
Appointments
Communicate upcoming appointments and visits.
Technicians
Keep customers informed about technician visits.
Customer Updates
Keep customers updated during the service process.
Completion
Continue communication after the service is completed.
One Customer. Multiple Channels.
Customers don't always communicate through one channel. Bring those interactions into a broader Odoo customer process.
Reduce Dependence on Personal Phones.
When business communication takes place exclusively on employees' personal WhatsApp accounts, organisations can lose visibility and continuity.
Separate Communication
Conversations exist outside the business system, making it harder to maintain visibility and continuity.
- Limited organisational visibility
- Communication can become fragmented
- Information may remain on personal devices
Integrated Communication
WhatsApp becomes part of the broader business environment and the processes your team already uses.
- Greater process continuity
- Connected business workflows
- Clearer communication processes
WhatsApp Integration With Bapple.
From configuration to custom workflows, Bapple can help connect WhatsApp with the Odoo processes your business needs.
Odoo WhatsApp Configuration
Configure WhatsApp functionality within your Odoo environment.
WhatsApp Business Setup
Assist with the technical configuration required to connect the appropriate business environment.
Message Templates
Configure templates around recurring business communication requirements.
CRM & Sales
Make WhatsApp part of your leads, opportunities, quotations and sales processes.
Accounting Follow-Ups
Incorporate WhatsApp into invoice and outstanding-payment workflows.
HR Communication
Connect recruitment, employee, attendance and roster processes.
eCommerce Integration
Connect online customer communication with Odoo eCommerce processes.
Automation
Create workflows that use WhatsApp communication as part of broader Odoo processes.
Custom Workflows
Develop Odoo workflows around your specific business communication requirements.
Communication Built Around Your Process.
Recurring business communication can be structured around templates designed for your specific workflows.
- Quotation follow-ups
- Payment reminders
- Appointment reminders
- Order notifications
- Customer service messages
- Recruitment communication
- Employee notifications
Communicate
Consistently.
Bapple can assist with configuring WhatsApp templates within your Odoo implementation.
WhatsApp as Part of Your ERP.
The biggest advantage isn't simply being able to send a WhatsApp message. It is connecting that message with the process behind it.
Using WhatsApp
A message is sent, but the communication exists separately from the wider business process.
Message → Conversation
Integrating WhatsApp
Communication becomes part of the customer, employee or operational workflow.
Process → Communication → Follow-Up → Result
Connect Your Business to WhatsApp.
Your customers and employees are already using WhatsApp. Bapple Software Solutions can help bring that communication into your Odoo environment and connect it with the processes that run your organisation.
From sales and CRM to payment follow-ups, eCommerce, HR, attendance and employee communication, WhatsApp can become an integrated part of your business system.