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Sell online. Keep the whole business connected.

An online store should not become another disconnected system your team has to manage. Products, customers, orders, stock, sales and accounting all form part of the same business process.

Bapple brings your eCommerce operation into a connected ERP environment, helping you manage the journey from the customer's online order through to fulfilment and the financial processes behind the sale.

Online Store
Store Active
38 Orders
12 To Process
26 Completed
Order #1048 3 products · Customer order
CONFIRMED
Order #1047 2 products · Preparing order
PROCESSING
Order #1046 5 products · Fulfilment completed
COMPLETED
Order #1045 1 product · Customer sale
COMPLETED

Your online store should be part of your ERP.

Connect the customer-facing store with the business processes responsible for products, orders, inventory, customers and finance. Keep the information created online useful throughout the rest of the business.

01

Online Store

Present products through a customer-facing online store while keeping the commercial process connected to the wider ERP environment.

Digital sales
02

Online Orders

Keep customer orders in a structured workflow so your team can move from an online sale into the operational steps required to complete it.

Order management
03

Inventory

Connect products sold online with the inventory processes supporting the business instead of treating website stock as a separate operational record.

Store → stock
04

Customers

Keep customer information connected to the commercial relationship instead of limiting it to an isolated website order.

Customer history
05

Fulfilment

Move confirmed online orders into the operational process responsible for preparing and completing the customer's order.

Order processing
06

Accounting

Connect online sales with the financial processes behind the transaction so your eCommerce operation forms part of the wider financial picture.

Online → finance

From online order to completed sale.

The customer's click is only the beginning. Give your team a connected process for receiving the order, preparing it, completing fulfilment and keeping the commercial information linked to the rest of the business.

01

Browse

Customers view the products and information presented through your online store.

→
02

Order

The customer's purchase enters a structured commercial process for your team to manage.

→
03

Prepare

Use the order information to support the operational steps required to prepare the customer's purchase.

→
04

Complete

Complete the order while keeping the resulting customer, sales and financial information connected.

One product. Used across the business.

A product sold online is still part of your wider business. The same product information can support your website, sales, inventory and purchasing processes.

Keeping the online store connected to the ERP reduces the need to rebuild product information in separate systems and gives your team a more consistent foundation for managing the product.

Your website becomes another sales channel within the business rather than an isolated catalogue that needs to be managed separately.

Product Record
Connected
01
Product Shared product information
ACTIVE
02
Website Presented to online customers
CONNECTED
03
Sales Commercial transaction
CONNECTED
04
Inventory Stock process
CONNECTED
✓
Customer details
✓
Online orders
✓
Sales history
✓
Products purchased
✓
Order information
✓
Communication
✓
Invoices & payments
✓
Customer history

Don't lose the customer after the checkout.

An online order creates more than a transaction. It creates part of the commercial relationship between your business and the customer.

Keep customer information and sales history connected so the relationship does not disappear into a separate eCommerce platform once the order has been completed.

This gives your team a more complete view of the customer across the wider business.

Your website makes the sale. Your ERP carries it forward.

Connect the customer-facing online store with the operational and financial processes that follow the sale. Keep information moving instead of recreating it between separate platforms.

Website
→
Order
→
Inventory
→
Fulfilment
→
Accounting

Sell online and in-store. Manage one business.

For businesses that sell through more than one channel, the value of a connected ERP becomes even clearer. Your online store can form part of the same business environment used for products, customers, inventory and financial administration.

Online

Give customers a digital channel for viewing products and placing orders with your business.

Retail

Keep physical retail activity connected to the same wider product and business environment where applicable.

Management

Review the business from a broader perspective instead of treating each sales channel as a separate operation.

Stop copying online orders into the rest of the business.

When an online store operates separately from the ERP, staff can end up transferring product, customer, order and financial information between systems.

A connected approach reduces the number of disconnected handovers in the process and keeps information closer to the business workflows that need it.

The result is a cleaner journey from the customer's online purchase to the operational and financial processes that follow.

Connected eCommerce
One Workflow
01
Website Customer-facing online store
CONNECTED
02
Sales Customer order process
CONNECTED
03
Inventory Products and stock
CONNECTED
04
Accounting Financial administration
CONNECTED

See the online store as part of the whole business.

Online sales are more useful when management can view them alongside the products, customers, inventory and financial activity supporting those sales.

Sales Visibility

Review online commercial activity as part of the wider sales picture of the business.

Stock Visibility

Connect online demand with the inventory information supporting customer orders.

Customer Visibility

Keep the people buying online connected to the broader customer relationship with your business.

THE OBJECTIVE

Build your online store. Connect it to the business.

Bring website products, customers, online orders, inventory, fulfilment, sales and accounting into one connected ERP environment instead of managing eCommerce as a separate system.

Give customers a convenient way to buy online while giving your team a clearer process for managing what happens after the order is placed.