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Spend less time managing systems. Spend more time looking after guests.

Hotels and guesthouses manage far more than rooms. Reservations, guest information, housekeeping, sales, stock, purchasing, staff and accounting all need to work together behind the scenes.

Bapple brings these business processes into one connected ERP environment, giving your team better visibility from the first enquiry through to the guest's stay, payment and financial reporting.

Property Overview
Operations Active
82% OCCUPANCY
14 ARRIVALS
11 DEPARTURES
Room 04 · Double Room Guest arriving · 14:00
ARRIVAL
Room 08 · Family Room Occupied · 3-night stay
IN HOUSE
Room 11 · Standard Room Departure completed · Cleaning required
HOUSEKEEPING

Connect the guest experience with the business behind it.

A great guest experience depends on many processes working correctly behind the scenes. Bapple helps connect reservations, guest administration, housekeeping, purchasing, sales and finance so your team works from shared information instead of separate spreadsheets and disconnected systems.

01

Reservations

Manage accommodation enquiries and bookings in a structured process, keeping guest, stay and commercial information connected from reservation through to arrival and departure.

Booking management
02

Guest Management

Keep guest information connected to the wider business process so your team has a clearer history of enquiries, bookings, communication and commercial activity.

Connected guest records
03

Room Operations

Give your team visibility over rooms, occupancy and operational status so reception and housekeeping can coordinate the work required around each guest stay.

Property operations
04

Housekeeping

Coordinate room preparation and cleaning activities around arrivals and departures, giving operational teams better visibility of what needs attention.

Room readiness
05

Stock & Purchasing

Manage consumables, supplies and purchasing in the same environment as the rest of the business, helping your team maintain better control over operational costs.

Inventory control
06

Accounting

Connect sales, customer accounts, supplier purchases and operational costs with accounting so management can see more of the financial picture without rebuilding information manually.

Connected finance

From first enquiry to the next stay.

Hospitality is a journey rather than a collection of separate transactions. Connect the guest's enquiry, reservation, stay and account so your team has better information at every stage.

01

Enquire

Capture the guest enquiry and keep the commercial opportunity visible to your team.

→
02

Reserve

Confirm the booking and keep guest, room and stay information together.

→
03

Host

Coordinate the operational work required while the guest is staying at the property.

→
04

Complete

Finalise the stay, account and guest record while retaining useful history for future business.

Know what's happening across the property.

Reception needs to know which guests are arriving. Housekeeping needs to know which rooms require attention. Management needs to understand occupancy and the wider operation.

When this information is maintained separately, staff spend unnecessary time checking lists, messages and spreadsheets to establish the current situation.

A connected system gives teams a shared operational view, helping them coordinate the work required to keep rooms ready and guests moving smoothly through their stay.

Room Status
Live Overview
Room 01 OCCUPIED
Room 02 AVAILABLE
Room 03 CLEANING
Room 04 ARRIVAL READY
Room 05 OCCUPIED
Room 06 AVAILABLE
Guest details
Enquiries
Reservations
Stay information
Communication
Sales history
Invoices & payments
Guest history

One guest. One connected history.

The relationship with a guest does not begin at check-in and disappear at check-out.

Keeping guest and commercial information connected gives your team better context when dealing with repeat visitors, future enquiries and outstanding accounts.

Instead of searching through different systems for reservation, communication and financial information, your team works from a more complete business record.

Your property is more than a booking calendar.

Reservations are only one part of hospitality management. Behind every guest stay are purchasing, stock, staff, customer accounts, supplier bills and financial reporting.

Bapple helps connect the front of the business with the administration behind it, giving management a more complete view of the operation.

Reservations
→
Guests
→
Operations
→
Purchasing
→
Accounting

Give management a wider view of the business.

Occupancy matters, but it is only one part of the picture. Connecting operational and financial information helps management understand more of what is happening across the property and the business supporting it.

Occupancy

Maintain better visibility over reservations, room use, arrivals and departures as part of daily operations.

Performance

Bring sales and operational information together to support better management reporting and decision-making.

Finance

Connect customer income, purchasing, supplier costs and accounting for a clearer financial view of the business.

Reduce administration behind every stay.

Hospitality teams should spend their time serving guests, not repeatedly capturing the same information into different systems.

When business processes are connected, information created during the reservation and guest journey can support downstream administration instead of being manually entered again.

The result is a more efficient operation with fewer disconnected records and better information available to the people running the business.

Connected Workflow
Integrated
Reservation Guest and stay information captured
CONNECTED
Property Operations Room and guest workflow updated
CONNECTED
Financial Administration Commercial information remains connected
CONNECTED
THE OBJECTIVE

Run the property. Connect the whole business.

Bring reservations, guests, room operations, housekeeping, sales, stock, purchasing and accounting into a connected business environment instead of managing each function in isolation.

Give your team better operational visibility, reduce repetitive administration and give management a clearer view of the business behind every guest stay.